Privacy PolicyLast Updated: 24 July 2025
We are committed to protecting your personal information and respecting your privacy in accordance with New Zealand’s Privacy Act 2020. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website.
1. Information We Collect
We may collect the following types of personal information:
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Contact details: such as your name, email address, phone number.
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Account information: if you create an account, we may collect usernames, passwords, and preferences.
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Payment information: when you make a purchase, we collect payment details (processed securely by third-party providers).
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Communication data: including messages or enquiries submitted through forms or emails.
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Technical data: such as IP address, browser type, pages visited, and device information collected via cookies or similar technologies.
How we collect it:
Directly from you via forms, sign-ups, purchases, or contact submissions. Automatically through cookies and other tracking tools when you visit our website.
2. How We Use Your Information
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We use your personal information to:
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Provide and improve our services and user experience.
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Respond to your enquiries or requests.
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Process payments and deliver products or services.
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Send marketing communications, if you’ve agreed to receive them.
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Monitor website performance and usage analytics.
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Comply with legal obligations and resolve disputes.
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We will only use your personal information for the purposes you would reasonably expect or where required by law.
3. Disclosure of Your Information
We may share your personal information in the following situations:
With trusted third-party service providers who help us operate our website and deliver our services (e.g. hosting providers, payment processors, email platforms).
With regulatory or government authorities if required to comply with a legal obligation or protect our legal rights.
In business transfers, such as a sale, merger, or acquisition, where your information may be part of transferred assets.We ensure all third parties we engage comply with strict privacy and security obligations.
4. Your Rights
Under New Zealand’s Privacy Act, you have the right to:
Access the personal information we hold about you.
Request correction of any incorrect, outdated, or incomplete information.
Request deletion of your personal information (subject to any legal obligations to retain it).
Opt out of marketing communications at any time.
To exercise your rights, please contact us using the details below.
5. How We Keep Your Information Secure
We take appropriate steps to protect your personal information from loss, misuse, or unauthorised access, including:
Using secure servers and encryption.
Limiting access to personal information to authorised personnel only.
Regularly reviewing and updating our security practices.
While we strive to protect your data, no method of transmission or storage is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Understand how you use our website.
Improve functionality and performance.
Provide a more personalised experience.
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations.
When we do, we will:
Post the updated policy on this page.
Update the “Last Updated” date at the top of the page.
Notify you of significant changes where appropriate (e.g. via email or website banner).
We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
Audio Workshop
Email: hi@audioworkshop.co.nz
Phone: 04 390 0566
Address: unit 33, 1 Broken Hill Road, Kenepuru. Porirua 5022